Museum Education by George E. Hein

Number of replies: 17

his chapter is one of the 4 chapters in Part IV in the book edited by Sharon Macdonald, A Companion to Museum Studies published in 2006 by Blackwell Publishing Ltd.

You are required to read the chapter written by George E. Hein, although you are also encouraged to read through diverse chapters of this book :)

Identify 3 aspects that struck you in this chapter and elaborate briefly on 1 of these aspects. You may also comment on and link to a comment made by your classmate. You are expected to share your post between the 2nd and 8th of December. Feel free to include any one of the aspects listed in the example below.

E.g. 

1. The transformation of museum education with time.

2. Traditional gender divisions are also reflected in the workforce of museum education.

3. The social change that museums bring about and the social responsibility that museums have. (...) 


In reply to First post

Re: Museum Education by George E. Hein

by Ninette Sammut -
By now you should be able to access this forum ... finally! :)
In reply to Ninette Sammut

Re: Museum Education by George E. Hein

by Marlene Gatt -
3 particular aspects which I have identified after reading George E. Hein’s chapter about Museum Education:

a) The author’s way of giving a concise but at the same time flawless HISTORY OF EDUCATION IN PUBLIC MUSEUMS
b) The manner in which EDUCATIONAL THEORIES (ex: Dewey) relate to LEARNING (theories of Learning and theories of Knowledge) in the Museum
c) The exploration of how AUDIENCES can best learn from EXHIBITIONS and how MUSEUMS can adapt to create the CONSTUCTIVIST ENVIRONMENT

I will next elaborate briefly on this final aspect © which of Hein’s authoritative writing about Museum Education has captured my interest.

c) How AUDIENCES can best learn from EXHIBITIONS and how MUSEUMS can adapt to create the CONSTUCTIVIST ENVIRONMENT

In his article, Hein explores how audiences can best learn from exhibitions which are: physically, socially and intellectually accessible to the public. He also elaborates on the fact that museums can adapt to create the constructivist environment.

According to Hein, EDUCATION has long been a specialized role for MUSEUMS. He notes that what makes a museum are not objects/collections, but when these are made accessible to the PUBLIC; only in such a way do they become an EDUCATIONAL PROJECT. He goes on explaining that today’s museums need to have communities and partnerships, school programs and online educational programs, while constantly changing and expanding. He believes that “most museum education activities are of short duration, sporadic, carried out in settings unfamiliar to many participants, and incidental to disciplined educational exposure; all conditions unfavourable to traditional pedagogy”.

Hein is in accord with Falk and Dierking (2000) that there is the need for a shift in perspective to focus on VISITORS, the improved awareness in the social role of museums, and augmented understanding to the various perspectives that need to be housed in the museum. Falk and Dierking had developed a model which emphasizes the significance of the visitor experience in the museum industry (the personal context, the socio-cultural context, and the physical context).


The CONSTRUCTIVIST CONCEPTION needs to be acknowledged as a vital thought for MUSEUM EDUCATION. In this way, LEARNING in the museum will represent MEANING-MAKING by visitors, their culture and previous personal experience. In a constructivist museum learning would be informal and of voluntary nature.

Via exhibitions visitors could leave comments and have their own labels. Learning is too restrictive a term for describing museum experiences, with definitions of learning nowadays broad enough to include enjoyment and satisfaction. Hein stresses that there is the need of evaluation, and also, following school systems, museums need to test for outcomes. Working with schools is also important, as museums could support the curriculum (as had been stated by the UK National Curriculum 1989).

According to Dewey, progressive education is a means for achieving a social goal, namely the improvement of society: THE SOCIAL SERVICE THAT MUSEUMS (AS PUBLIC INSTITUTIONS) PROVIDE IS EDUCATION. For this reason museum educators need to relentlessly test themselves and scrutinize their training.

Hein concludes that: “the reward is to embrace life with its opportunities for both meaning-making and feeling, and rejoice in the complexities of the rich environment in which we struggle”, and with this I fully agree.
In reply to Marlene Gatt

Re: Museum Education by George E. Hein

by Ninette Sammut -
Thanks Marlene for sharing your reflections on this chapter. Through the constructivist approach, Hein is also promoting transformative learning, a theory developed by Jack Mezirow in 1978.
In reply to Ninette Sammut

Re: Museum Education by George E. Hein

by Marlene Gatt -
Thank you for reply. Since you had mentioned Falk and Dierking during our lectures, I could understand what was being written by Hein even better. I will do some research about Mezirow so that I understand better the promotion of transformative learning you are mentioning. Then I will write a comment about it this too.
In reply to Marlene Gatt

Re: Museum Education by George E. Hein

by Ninette Sammut -
I have added a pdf document about Merizow's theory in addition to Hein's chapter in Lecture 9.
In reply to Ninette Sammut

Re: Museum Education by George E. Hein

by Marlene Gatt -
ok, just found them, was already doing some research! I will go through yours and mine now!! ty.
In reply to First post

Re: Museum Education by George E. Hein

by Stephania Abela Tickle -

There are many aspects that struck me..  I couldn’t but think of our own experiences in different museums over the years and how this chapter touched so many educational aspects so feel i have to  compare where we were to where we are going with museum education.
Throughout history, we can see that until the first period descripted by Wittlin, those that had the opportunity to collect artefact and also those who had time and money to do the ‘Grand Tour’ of Europe had collections of objects in their house or palaces to impress others and in a way educate, but this was only for the elite!  (also known as Cabinets of Curiosities)
Over the years museums have changed a lot and Malta is no exception. Malta’s first ‘museum’ concept was done by Gian Francesco Abela also known as the father of Maltese History in the 17th century and most of the artefacts in the converted house on Koradino Hill are now in the National Museum of Archaeology which opened to the public in 1958, more than 300 years later!
We can still see how the second period of museums would have looked like in Malta in the Victorian section of the ‘Ghar Dalam’ Museum. We have to also keep in mind that at the time most local people would have never left the island and I feel that by exhibition the bones and the sample carcass, was a great idea for the ‘Sunday Visitors’ as described by Gilman in the extract as they could see and imagined what an elephants or a deer looked like. We have to keep in mind that in this time and also in what I would call the third phase of after the war, people did not have access to the internet, books in the same way we do and knowledge of the world as we know it today, so museums had to be the link to educate people. I fully agree with Gilman to have insisted on having more staff to explain to the generic public rather than guard. This showed great social responsibility as well as education concern already in 1924. I feel that we have done the same in a way, when we introduced the ‘Museum Passport’ as in this way, children and parents have the opportunity to visit museums as now there is no excuse of entrance fees etc. I feel that what we need to work on in Malta is the Docent or the guides inside the museums to further educate the next generations in an engaging way. Having static placards is no fun and not educational to most.
The learning and education in a museum setting is like looking at a different text book and it is a discipline in its own right. Nowadays, we have specialised people to do this and I feel that there are core aspects to learn.
I feel that there are different aspects of education in a museum and most are linked to the emotional aspect that provides the best learning and educational aspects irrespective If it is an informal or formal with a museum or heritage setting .
I feel we need to ask questions directly related to the learning experiences – the British Museum in 2021 have done something different and very interesting. Besides the normal labelling/placards next to the artifacts they have put in a bright colour placard with specific questions for further learning experiences. This was made clear at the beginning of the exhibition and some questions where very direct and they made people think not only about the history but also current situation.


I feel that we always need the museums to be challenging to educate. I think introducing the lessor know and overlooked aspects of the museum or the history of the site is extremely rewording.
An example of this is to introduce lessor know characters to the public, like for example the prison guard at Fort St. Angelo or the kitchen helper at Inquisitors Palace. For example, at the Gainsborough Hall in Lincolnshire, they have docents and volunteers who are dressed up in period customs in the most important rooms. They tell the story which educates everyone in a different way and it is understood by all as you do not have to read anything but just listen. This was appealing as the person was dress in actual period clothing and the children and adults could ask questions directly to her and she would answer as if she was the helper of the house. There was great story telling of how she used to stitch cloths and cook, how much work it was and the fun parts too of the big banquets in the castle. At the end it was extremely engaging and the personal experience made this visit an extremely educational one. Similar scenario is seen at Stonehenge where a replica of a village has been done and visitors can try to light a fire, see how water was brought to the huts etc.. We can say that Tilden’s principal "The chief aim of Interpretation is not instruction, but provocation." Was complete executed in these examples as it encourage engagement, reflection and discussion.

Museums nowadays are more inclusive and this is a great way to encourage participation which leads to informal and formal education. Connecting education to life experiences is a very important aspect of education and we should not divorce from it as stated in this chapter.

But above all, the best learning experience are done through entertainment and experiences which I feel nowadays is being included in many more museums. In Lincoln Castle, when we visited, there was the Lego experience. This was basically giving the chance to visitors to see the artefacts in a Lego form as well as the real once, thus giving us the opportunity to touch and make them ourselves.
The experience was amazing and these are the foundations for having a learning experience. Storytelling and playful engagement are the key for younger and older visitors.
In Malta, Heritage Malta has introduced the first immersive visitors experience in ‘Muza’ which is great step forward. This kind of immersion has been available abroad for the last decade so it is amazing to see this here as it is what the younger generation are after not just looking at artefact. With all the technology around them, their brains defiantly work faster with modern way of interpretation and learning styles. In 1998, Heins mentions this and now it is an everyday reality. I remember being at the Smithsonian in the USA where the kids could spend a day in the museum and so did us adults without getting board. This is what we need so that museums became more of an educational platform on different levels. This is our social responsibility to the our generation and future one.

The redefinition of education as “meaningful experience” rather than “defined content outcome is so appropriate especially in this day and age. I feel we are on the right direction however much more is needed and much more human investment is required to have the right people to create interesting, fun, engaging, aesthetically pleasing programmes in museums and heritage sites.
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In reply to Stephania Abela Tickle

Re: Museum Education by George E. Hein

by Ninette Sammut -
Stephania, thanks for sharing your insight. Hein emphasizes the fact that museums are educational institutions. You mentioned two modes of instruction: inquiry-based learning and object-based learning. Universities such as UCL acknowledge that these modes of instruction are beneficial to learners and offer transformative learning to occur.

Then you touched on the edutainment element when you spoke about your experience in Gainsborough Hall.
In reply to First post

Re: Museum Education by George E. Hein

by Vanessa Delia Naudi -
The role of a museum has changed dramatically over time. However, one of the fundamental objectives of the museum is to educate. The museum can offer the opportunity for this as it has the ability and the capability to convey cultural education effectively as it houses the tools and materials for education in its collections. In today’s society, many museums have developed educational methods of exposing children and the public to their history in a helpful and meaningful manner. They can assist our future generations to encourage learning of history and culture whilst taking pride in the achievements of their descendants. Museums in fact can be described as Educational Institutions and as interpreters in their capacity.
The 3 aspects that struck me in Geroge Hien's Chapter 20 Museum Education are:
1. The changing role of museums concerning education (discussed below)
2. Educational theory as clearly defined by Hein including the diagram
3. The museums as an opportunity for social change and social responsibility

The changing role of museums concerning education

Museums have a very long history ranging from what may be an ingrained desire of humanity to collect to that of interpretation and education. In fact, by the 17th century, the word ‘museum’ was being used in Europe to describe collections of curiosities. Museums as we now know them today belong to a very particular historical era. Public museums have changed private treasures and made them available to a mass audience transferring the treasures and leisure practices of the wealthy to the middle classes and eventually the working class too. (Henning, 2006)

George Hein describes how the collection of objects found in museums are not necessarily the primary source of education but should form part of a larger educational project which as described by Wittlin (1949) “an expression… which generated enthusiasm for equality of opportunity in learning” and as further defined by the International Council of Museums (ICOM).

Museums, like everything else, evolve with time. New ideas about culture and society are a challenge to museums as they are enticed not only to rethink their purpose but also their performance and their pedagogies. They need to keep in mind their audience while building a relationship with them. They have to go beyond the conservation and static display of objects and turn into an active learning platform coupled up with an interactive and hands-on experience. As museums have restructured themselves so did their educational purpose.

One of the fundamental objectives of the museum is to educate. The museum can offer the opportunity for education while offering the ability and the capability to convey cultural education effectively. The museum houses the tools and materials for education in its collections. In today’s society, many museums have developed educational methods of exposing children and the public to their history in a helpful and meaningful manner. They can assist our future generations to encourage learning of history and culture whilst taking pride in the achievements of their descendants.

In museums, a child does not learn alone but museums can provide an opportunity for social interaction from which the child can learn a lot. Museums offer the right atmosphere where people feel comfortable to explore and learn, as the visitor can benefit from his or her own personalized space within an institutional environment. The variety of exhibits and spaces create the perfect atmosphere for visitors including children who can discover things on their own. Teachers also can therefore use museums for a different learning experience outside of the classroom and a unique sense of enjoyment and consequently a memorable one for all children, including children with lower abilities. Therefore, enjoyment, inspiration and creativity are really important in the learning process and when is enjoyable, it is easier, and results are long-lasting.
In reply to Vanessa Delia Naudi

Re: Museum Education by George E. Hein

by Ninette Sammut -
Vanessa, you made a very good observation: the importance for museums to evolve with time.
If museums want to remain relevant, then they should evolve at the same pace as society.
In reply to Vanessa Delia Naudi

Re: Museum Education by George E. Hein

by Stephania Abela Tickle -
I really agree with Vanessa about the use of the museums for a different learning experience outside the classroom as this is the way we can encourage more enthusiasm not only for the young generation but also for older generations. The museums should be there for lectures and informative workshops which is a different way of educational method. I think combining Tilden's principals with all the new knowledge is a must nowadays, to enable more educational programmes updated to this day and age with all the technologies available and a must for many of us.
In reply to First post

Re: Museum Education by George E. Hein

by Ian Joseph Abdilla -
George E. Hein chapter is a real eye-opener about the role of museums, and the changes that occurred during the years for the museums to ultimately fulfil their roles, that is to educate, but not just that – they have also a social responsibility amongst other things.

Personally, what struck me most from this chapter are:
1. the way in which Hein illustrated the changes in the role of museums over time
2. how the educational experience through museums evolved through various theories
3. the way museum visitors can learn through their experience

The way a museum can apply the constructivist theory is very engaging, as “it matches the informal, voluntary nature of most learning associated with museums”. This informal education aspect of museums has been discussed in class, and I believe should form the basis of every museum experience.

The educational aspect of the museum remains a fundamental objective, but Hein goes further, and puts forward the issue of distinguishing between “learning” and “educate”, which I think is very important. As Ansbacher explained, learning is too restrictive a term for describing museum experience, but the experience should include enjoyment, satisfaction, and other outcomes – “meaningful experience” rather than “defined content outcome”.

Through the constructivist theory or concept, this meaningful experience can only be achieved by the visitor through the combination of the museum objects themselves and the way they are presented, together with the personal experiences of the visitor, his/her cultural background, and other personal reasons.

Indeed this lack of connection between the objects on display and the personal experience of the visitor is often found in a number of museums, were visitors are left to look at artefacts and their explanation on display boards, without the museum ever attempting either to reach for the visitor’s personal experience or give the visitor any opportunity to express one’s opinion or ideas.

From my personal experience in visiting museums, very often I find myself looking at artefacts just for what they are – a sword, a gothic painting with a Madonna and child, a clay jug, etc. In such cases, there is no attempt whatsoever by museums to go beyond the explanation, and in the end, I would leave the museum neither any wiser nor in anyway entertained with my experience, which is soon forgotten, with only photographs to serve as a reminder.

On the contrary, I very much remember the learning experience we had when visiting the Deutsches Museum in Munich (a visit that happened completely unplanned to make up for a very wet, cold and rainy day in October), even though this happened more than ten years ago. The museum not just presented the objects to the visitor, but allowed the visitor to get one’s hands dirty and try out most of the artefacts. We were given a first-hand experience in understanding such concepts as aircraft lift, thrust and drag, how water was transported via Archimedes screw, and the effects on the wind on chain bridges, amongst a lot of other things.

Today this kindly of learning experience is being much more sought after by visitors, and in these last few years museums have done a lot to change the way they present themselves. If museums want to retain their relevance in society, the focus has to change on the visitors’ experience.
In reply to Ian Joseph Abdilla

Re: Museum Education by George E. Hein

by Stephania Abela Tickle -
I agree with you that we do not remember those museums or heritage sites, that we leave the place only with lovely photos and non the wiser after but when we get an experience and we feel emotionally engaged with the place. these are the museums i would love to see in the future and what will attract the younger generation and also the older once. Museums should not be boring, interpretation should be adequate for all and sometimes one does not need much. As you rightly said the visit should be an experience.
In reply to Ian Joseph Abdilla

Re: Museum Education by George E. Hein

by Georgette Farrugia -
Ian I really agree with your statement saying that many times we leave museums none the wiser when we see the object just for what it is. Artefacts should always be presented within context & with some type of narrative. Narratives should also be adapted to different audiences. A child can not be presented with the same story line as an adult so museums need to find different channels for their different visitors.
In reply to Georgette Farrugia

Re: Museum Education by George E. Hein

by Ninette Sammut -
Valid comments made by Ian and sustained by Stephania and Georgette.

The magic word is CHANGE! Similar to evolution in nature, one has to either adapt to change or succumb. If museums change and evolve their way of interpreting heritage in the manner that their audiences require, then they remain will relevant.
In reply to First post

Re: Museum Education by George E. Hein

by Georgette Farrugia -
This chapter was very informative however there were a lot of different views to sieve through. It was hard to find only 3 aspects that struck me however I decided to chose the following:

1. The explanation of how museums evolved over time
2. The different academics defined education
3. The increased awareness that has arisen in the 21st century of the role of museums in society

The way the educational role in museums changed is explained well by Hein in this chapter. When educating in a museum, the museum must look at a broad approach and not focus only on educating children or the younger generation. Education is a life long experience and this possibility should be offered to everyone. How can education be implemented? And how can we make it accessible to everyone? Anyone who works in this sector should be looking at this aspect and as heritage interpreters we should delve deep into this topic. Education can not happen without interpretation. Tilden in his work mentions that a museum environment should be engaging, it can not be sterile. In the past museum educators, docents, guides etc played a huge role and I still believe that their role can never be replaced by technology, however in places where man power is limited we must also be creative and make use of digital media to make the visit one to remember.

As an example we can take an art museum - one can visit a museum of this kind and look at a painting also appreciate its beauty however it is more fulfilling if the visitor is given an explanation which could explain when the work was done and the historical events that were happening at that time, the influence this had on the style of the artist and also give information about the artist. The visitor then can feel more involved and will also become more curious. This will also help him remember that visit & how fulfilling it was which will in turn encourage him to return. Education about pieces in museum should also take place out of the museum building so a wider spectrum of people can be reached.
In reply to Georgette Farrugia

Re: Museum Education by George E. Hein

by Ninette Sammut -
Georgette, you concluded with the importance of outreach. This practice makes museums inclusive and more community-centred. Yet this approach does not necessarily make the museum a 'community museum' unless the community is involved in decision-making and owns a space within the museum.

Another point that I would like to share with ALL is that museum education should be inward-looking besides outward-looking. Professional development of staff working in museums is important to safeguard the museum's role as an educational institution.