Topic outline

  • General

    This course is designed in such a manner that it will provide and focus on what is required by participants who want to enrich their skills and knowledge in wine service. The course will also ensure that those who successfully finish this course will successfully perform their duties when working on a restaurant dining room floor.


    This course aims to provide participants with the essentials of the sommelier’s craft with all the knowledge, tasting ability, capacity to provide outstanding service, and general professionalism that is expected in the modern food and beverage service industry. 


  • The Sommelier - Service, Salesmanship & Hospitality


    • COLLECTING & INVESTING WINE

      Learn how to differentiate between investing and collecting. Wine expert, Martyn Zemavicius, shares his experiences with us on both and describes how to get the best out of wine purchases. 

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      PREPARATION FOR SERVICE

      This short film details how the sommelier should prepare for service.

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      WINE TRAINING 

      This video covers the basics of wine for waiters. Learn to identify, pair, sell and open wine tableside. This video starts at the very beginning for even the most inexperienced waiters. But even advanced servers will learn how to sell more wine and tips and tricks to pairing and suggesting it.


    • WINE SERVICE

      Wine knowledge for servers! All you need to know about Wine and Wine service. Waiter training.

      This wine training video will give you the knowledge of wine basics so you can have the tools to sell wine and provide quality restaurant service and wine service for your guests!  

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      OPENING WINE

      In this wine service training video, we will show you how to open a wine bottle with a wine opener simply and efficiently! Waiter training for excellent restaurant service!

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      SERVING WHITE WINE 

      White wine & Screwcap: Ste. Michelle Wine Estates Sr. Director of Wine Education and Master Sommelier, Rob Bigelow, demonstrates the proper method and tableside etiquette when presenting and opening a bottle of white wine both with cork and screwcap.


    • SERVING RED WINE

      This episode details the ideal way in which to serve red wine.

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      DECANTING WINE

      The ideal way in which to serve a decanted wine.


    • SERVING SPARKLING WINE 

      This episode details the ideal way in which to serve sparkling wine.


    • SOMM QUIZ ON WINE SERVICE 

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      WINE SERVICE - SEQUENCE

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      SMALL TALK - DO'S AND DO NOTS'S 

      Small Talk is a powerful tool in our job! In this waiter training video, we will show you how to use small talk and how to be a good waiter without being intrusive or annoying to your guests!

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      SABREING CHAMPAGNE 

      A daring way to open a Champagne Bottle. Please do not try this at home. 

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      SABREING CHAMPAGNE WITH A WINE GLASS